Question 1

How do I book a tour or cab with Swasthik Travels?

Accepted Answer

Click 'Book on WhatsApp' or call +91 98843 68455 / 90032 68455. A small 25% advance confirms your booking, with the balance payable upon boarding.

Question 2

What payment methods do you accept?

Accepted Answer

We accept UPI (GPay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and Bank NEFT/RTGS transfers.

Question 3

What is the dress code for South Indian temple tours?

Accepted Answer

Traditional attire is recommended: Dhoti with Kurta/Shirt for men; Saree or Chudidar with pinned dupatta for women.

Question 4

Which ID proof is required during travel?

Accepted Answer

A valid Government ID (Aadhaar Card, Passport, or Voter ID) is recommended for all passengers during outstation travel and hotel check-ins.

Question 5

Do you charge return fare for one-way drop taxis?

Accepted Answer

No. You pay only for the one-way distance traveled with zero return charges across Tamil Nadu, Pondicherry, and Bangalore.

Question 6

Are Toll, Parking and Driver Batta included in outstation cabs?

Accepted Answer

Included in fixed holiday tour packages; payable as per actual receipts for custom per-km vehicle rentals.

Question 7

Can I book an AC Tempo Traveller for large family or group tours?

Accepted Answer

Yes, we provide 12/14-seater Force Tempo Travellers, 21-25-30 seater Tourist Mini Buses, and 35-45 seater AC luxury coach buses with pushback seats and experienced chauffeurs.

Question 8

How does airport pickup and flight delay tracking work?

Accepted Answer

We monitor flight arrival times in real-time at Chennai (MAA) and Bangalore (BLR) airports. Even if your flight is delayed, your driver will be waiting at the arrival terminal with a name board.

Question 9

What is the cancellation and refund policy?

Accepted Answer

Cancellations made 48 hours before journey start receive a 100% refund of advance payment. For 24-48 hours notice, a 50% refund is processed.

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